Privacy Policy

Last Updated February 27, 2015

Pharmaceutical Research and Manufacturers of America (PhRMA) (“we,” “our,” “us”) is committed to protecting the privacy and security of visitors to the Web site (the "Service"). This privacy policy (the "Privacy Policy") applies to the Service, and explains how we collect, use, and disclose information through the Service. By using the Service, you agree to the terms of this Privacy Policy.

1. Information Collection

You generally are not required to provide information about yourself when you visit the Service. However, we may ask you for some or all of the following types of information when you search for prescription assistance programs through our Service, access various content or features, submit information to us, or directly contact us with questions or feedback:

  • Contact information, such as name and e-mail address;
  • Demographic information, such as gender, age, income, and residency status;
  • Health-related information;
  • Information about your eligibility for certain insurance programs;
  • Geolocation information and zip code information;
  • Communications preferences;
  • Search queries;
  • Correspondence and other information that you send to us; and
  • Additional information as otherwise described to you at the point of collection or pursuant to your consent.

We also may collect certain information automatically when you visit the Service, including:

  • Your Internet Protocol (IP) address, which is the number automatically assigned to your computer whenever you access the Internet and that can sometimes be used to derive your general geographic area;
  • Other unique identifiers, including mobile device identification numbers;
  • Your browser type and operating system;
  • Sites you visited before and after visiting the Service;
  • Pages you view and links you click on within the Service;
  • Information collected through cookies, web beacons, Local Shared Objects, and other technologies;
  • Information about your interactions with e-mail messages, such as the links clicked on and whether the messages were received, opened, or forwarded; and
  • Standard Server Log Information.

We may use cookies, pixel tags, Local Shared Objects (sometimes referred to as “Flash Cookies”), and similar technologies to automatically collect this information. Cookies are small bits of code that are stored by your computer’s web browser and that may automatically identify your browser to the Service whenever your computer is used to visit the Service. Pixel tags are very small images or small pieces of data embedded in images, also known as "web beacons" or "clear GIFs,” that can recognize cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device. Local Shared Objects (sometimes referred to as “Flash Cookies”) are similar to standard cookies except that they can be larger and are downloaded to a computer or mobile device by the Adobe Flash media player. Please note that you may need to take additional steps beyond changing your browser settings to refuse or disable Local Shared Objects and similar technologies. For example, Local Shared Objects can be controlled through the instructions on Adobe’s Setting Manager page. By using the Service, you consent to our use of cookies and similar technologies. You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser. However, if you choose to reject cookies and similar technologies, you may not be able to use certain online products, services or features on the Service.

2. Use of Information

We may use information that we collect through the Service for a variety of purposes, including to:

  • Provide you with the products, services, newsletters, and information you request and respond to correspondence that we receive from you;
  • Contact you via email and otherwise about products and services that we think might be of interest to you;
  • Maintain or administer the Service, perform business analyses, or for other internal purposes to improve the quality of our business, the Service, and other products and services we offer;
  • Customize and personalize your use of the Service; and
  • As otherwise described to you at the point of collection or pursuant to your consent.

3. Sharing of Information

We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.

  • Service Providers: We may share your information with service providers that perform certain functions or services on our behalf (such as to host the Service, fulfill orders, provide products and services, manage databases; perform analyses, provide customer service, or send communications for us).
  • Third-Party Ad Serving and Audience and Traffic Measurement Services: We may use third-parties to serve advertisements on the Service. These third parties may set their own cookies or similar web technologies to collect information about users' online activities over time and across different websites.
  • Business Transfer: If we sell all or part of our business, or make a sale or transfer of assets, or are otherwise involved in a merger or business transfer, or in the unlikely event of bankruptcy, a business reorganization, or similar event, we may transfer your information as part of such transaction.
  • Administrative or Legal Process: We may disclose your information to third parties in order to protect the legal rights, safety, and security of our organization, our corporate affiliates, subsidiaries, business partners, and the users of our Service; enforce our Terms of Use; respond to and resolve claims or complaints; prevent fraud or for risk management purposes; and comply with or respond to law enforcement or legal process or a request for cooperation by a government or other entity, whether or not legally required.
  • Other Parties With Your Express or Implied Consent: We may share information with third parties when you consent to such sharing.
  • Aggregate Information: We may share aggregate information, such as demographic and usage statistics, with advertisers, sponsors or other organizations.

In addition, we may allow third parties to place and read their own cookies, web beacons, Local Shared Objects, and similar technologies to collect information through the Service. For example, our third-party service providers may use these technologies to collect information that helps us with traffic measurement, research, and analytics.

4. Links To Other Web Sites

The Service may contain links to other websites or online services that are operated and maintained by third parties and that are not under the control of or maintained by us. Such links do not constitute an endorsement by us of those other websites, the content displayed therein, or the persons or entities associated therewith. This Privacy Policy does not apply to this third-party content. We encourage you to review the privacy policies of these third-party websites or services.

5. Security

We have adopted security procedures to help protect against loss, misuse, and unauthorized access to the information you provide to us. Please note that no data transmission or storage can be guaranteed to be 100% secure. As a result, while we strive to protect your information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to the Service and cannot be responsible for the theft, destruction, or inadvertent disclosure of your information.

6. Children’s Privacy

The Service is directed to a general audience. The Service does not knowingly collect, use, or disclose personal information from children under the age of 13 without prior parental consent, except as permitted by the Children’s Online Privacy Protection Act ("COPPA"). If we learn that we have collected personal information from a user under 13, we will promptly delete personal information collected from that user.

7. Changes To This Privacy Policy

We may amend this Privacy Policy at any time. Your continued use of the Service after any modification to the Privacy Policy will constitute your acceptance of the new terms.

8. Communications Preferences

You may choose to receive newsletters and similar communications from us. You may opt out of receiving commercial emails from us by clicking on the opt-out or “unsubscribe” link included in the commercial e-mails you receive. Please note that opt-out requests may take some time to be effective. Your opt-out request will not apply to messages that you request or that are not commercial in nature. For example, we may contact you concerning a question that you submitted to us, even if you opt out of receiving unsolicited commercial email messages.

9. Your California Privacy Rights

We do not share information that we collect with third parties for the third party’s direct marketing purposes.

Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, we currently do not take action in response to these signals. If and when a final standard is established and accepted, we will reassess how to respond to these signals. In some cases, third parties may be able to collect information about a user’s online activities over time and across different websites when he or she uses our Service.

10. Social Networking Services

PhRMA has worked with certain third-party social media providers to offer you their social networking services through our Service. For example, you can use third-party social networking services, including but not limited to Facebook, Twitter, and others to share information about your experience on our Service with your friends and followers on those social networking services. These social networking services may be able to collect information about you, including your activity on our Service. These third-party social networking services also may notify your friends, both on our Service and on the social networking services themselves, that you are a user of our Service or about your use of our Service, in accordance with applicable law and their own privacy policies. If you choose to access or make use of third-party social networking services, we may receive information about you that you have made available to those social networking services, including information about your contacts on those social networking services.

11. International Users

Please note that the Service is directed towards users who reside in the United States. By using the Service, you consent to the collection, storage, processing, and transfer of your information in and to the United States, or other countries and territories, pursuant to the laws of the United States. While some of these countries may not offer the same level of privacy protection as your own, we commit to uphold the privacy protections as explained in this Policy.

12. Contact Us

If you have any questions about this Privacy Policy or the privacy practices of the Service, please contact use by using the feedback form.